Privacy Policy
Last Updated: October 27, 2023
1. Introduction
Welcome to WondrHost ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.
2. Information We Collect
We collect personal information that you voluntarily provide to us when you register for an account, purchase our services, or contact us.
- Personal Identification Information: Your name, email address, physical address, and phone number.
- Payment Information: We do not store your full credit card number. We securely transmit it to our payment gateway partners. We may store the last four digits of your card and the card issuer for verification and billing purposes.
- Website & Server Content: We store the data you upload to your hosting account (websites, files, databases, emails). We do not access this content unless required for support purposes (with your permission) or to investigate a violation of our Terms & Conditions.
- Technical & Usage Data: We automatically collect certain information when you visit our website or use our services, such as your IP address, browser type, operating system, and server logs.
3. How We Use Your Information
We use the information we collect for various business purposes, including:
- To create and manage your account.
- To provide, operate, and maintain our hosting services.
- To process your transactions and send you related information, including purchase confirmations and invoices.
- To respond to your comments, questions, and provide customer support.
- To monitor and analyze trends, usage, and activities in connection with our services to improve them.
- To prevent fraudulent transactions and other illegal activities.
4. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. These include SSL/TLS encryption, network firewalls, and strict access controls to our systems.
5. Your Privacy Rights
You have the right to access, correct, or delete your personal data. You can manage most of your information directly from your Client Area. For any other requests, please contact our support team.